Application Support and Maintenance
Most of the enterprise Application Support & Maintenance (ASM) services on the market today focus on automating operations to reduce human effort. On the surface, this goal makes sense— enterprises want to free up resources and resolve issues more quickly. But automating your ticket resolution does not decrease the number of issues neither it gives SLA miss to business. Automation can shorten downtime when it happens, but it does not address the underlying causes of downtime to prevent it in the future and save business dollars. At Cyberspace Technology, we want our clients to achieve operational resilience— to see around corners, operate consistently, and deliver better solutions with quality assurance & testing to accelerate time to market. This is why our approach to ASM focuses on business observability, user experience and resilience in addition to automation. Platform observability allows you to identify and resolve the root causes of performance issues, resulting in better platform quality with less upkeep, smarter operations, and reduced technical debt. Overhead costs are decreased through operations that are truly optimized, not just automated.
Digital Consulting
A digital world is still a world with people at its center. To succeed in digital transformation, businesses must focus on both technology and the people who will interact with it. Cyberspace Technology Digital Consulting practice brings together decades of deep technology expertise with best in class consulting services that are global, outcome based, and people-focused. Our mission is to drive both transformation and continuous improvement, and to do it all at scale. We work as a partner alongside our clients to align technology needs with business goals — from strategy to execution. We Offer Services of Agile Delivery Transformation Business, Process Optimization , CX Strategy & Experience Design, Digital Strategy & Planning , Industry Capability Definition, Organizational Agility & Change Management , Program & Product Management.
Digital Application and Platforms
Cyberspace Technology Digital Applications & Platforms (DAP) makes digital-led business transformation a reality through the power of platform innovation and application modernization. The Digital Applications and Platforms unit brings to the table, more than 15 years of deep experience in designing and implementing API-first, modular, open, light, highly available, and business-ready platforms across all major industries and domains. Led by senior engineers with strong credentials in enabling digital transformation journeys of our customers; our Digital Applications & Platforms services provide technology solutions which cover almost every facet of Digital Transformation - be it marketing, business process, customer engagement, x-commerce, business productivity or custom business platforms.
At DAP, we work hand-in-glove with the Business Analytics services and the Digital Consulting groups to rapidly implement transformed wireframes into robust digital platforms by leveraging contemporary application modernization principles such as Cloud native, API and Microservices, DevOps, and Analytics. Our application modernization services ensure that the digital transformation journey continues to evolve with rapid changes in the markets and technologies. Our integrated approach and strong track record have enabled us to achieve the coveted "Leader" rating by IDC for Worldwide Application Modernization Services for Digital Transformation.
We Offer
1) Modern Application Development:
Transforming application and experience landscape to lead in the digital economy.
2)Customer Engagement Platforms
Marketing & Engagement Platforms transforming customers experience on modern digital channels across customer journey touch points Workforce Productivity Platforms
3)Enterprise Productivity offers enterprises differentiated capabilities beyond digitalization through advanced cognitive elements.
4)Business Efficiency Platforms brings process, event processing technologies, and life-cycle management efficiencies together to deliver a unique experience to the customers.
5)Application Modernization offers flexibility to enterprises by modernizing and migrating legacy systems to increase business responsiveness.
Application Modernization and Integration
The digital world has offered large businesses a chance to operate in a more dynamic environment, but they are often held back by legacy IT systems. Enterprises worldwide have a wealth of application logic and capabilities that are core business assets, with time-tested industrial strength. However, the digital economy has unleashed an era of innovation, driven by consumerization and relentless disruption with the advent of niche players and powerhouses in most verticals. For businesses to thrive today, it is imperative for them to drive change with application modernization. This results in significantly higher agility, often inhibited by legacy systems. Some of the key challenges with legacy systems are: High cost of ownership coupled with the demographic reality of a diminishing talent availability in legacy technologies Need for customer centricity and the necessity to seamlessly deliver multi-channel capabilities Regulatory compliance Increased system elasticity to enable growth and leverage pay per consumption Significantly enabled business agility Cyberspace Technology biggest strength, when it comes to legacy application modernization, is our ability to integrate our several distinct capabilities formed over decades of experience. These capabilities are powered by automated tools that are built for automated code generation, and forward engineering-based legacy revitalization. Our other key capabilities include cloud assessment based on machine learning, and migration and application re-engineering.
Data and Analytics
Operationalize Your Data And Analytics Strategy With Cyberspace Technology Data is the currency of today's digital economy, and enterprises across every industry are taking the next step in their journey toward data lifecycle management. For some, that next step is to establish data governance and make their data better accessible across the organization. For others, it’s infusing data into organizational operations and decision-making. Wherever you find yourself on the road to data maturity, Cyberspace Technology is here to help. Cyberspace Technology data and analytics capabilities enable our clients to become more intentional with how their data is collected, consumed, and applied to achieve better business outcomes. We understand that data landscapes vary widely both across and within organizations, and our human-centered consulting approach allows us to put ourselves in your shoes and devise data solutions that move your enterprise ahead on its data maturity initiatives. Our approach to data & analytics: We believe that data and analytics transformations call for extensive industry experience, expertise in the ever-evolving field of data and AI, and an open-ended approach to innovation. That’s why our data and analytics practice employs a top-down approach to delivering complex transformations: Strategic differentiation: Our data and analytics leaders bring novel PoVs and original approaches to our customers. Optimal execution: Complementing this strategic differentiation is our FENIX 2.0 framework, which helps us operationalize your data-driven transformations along the shortest and highest RoI pathways. Delivery model: Our unique service delivery model FENIX 2.0, supported by highly experienced engineers covers the complete information and insight lifecycle for customers and delivers your transformation in a collaborative, customer centric and agile manner.
Software As Service (SAAS)
Driving Digital Disruption With SaaS Disruption is the new reality of enterprises with ever-changing customer expectations and innovative business models. To thrive on disruption, enterprises must build value chains not only to achieve today’s goals but also to develop a revolutionary edge for the future. Traditional IT models do not offer the flexibility and configurability required to create that operational edge while solving the current problems across the business—whether it is to improve customer experience, lower operational costs, or drive higher efficiency. Moving to software-as-a-service (SaaS) models can be a game-changer for enterprises. SaaS is a cloud-based software delivery model in which software is centrally hosted on the Cloud, which is owned, managed, and maintained by cloud service providers. Shifting to an “as-a-service” model for their digital products and services allows enterprises to reduce the time to release new products, save on expensive IT hardware installations, and scale quickly with various integrations and other SaaS solutions. Cyberspace Technology and its close-knit partnership with Salesforce, Workday, Oracle and Blue Yonder provides a wide spectrum of offerings to our customers ready to adopt SaaS models.
Enterprise Application
Enterprise apps are changing, and tomorrow’s enterprise needs an integrated, modern enterprise applications core designed to realize business value in the new digital economy. To achieve this goal, enterprise applications must enable efficient, intelligent processes at scale; support innovation in products, markets, and business models; and provide a flexible, heterogeneous landscape to sustain business agility and resilience. Cyberspace Technology Solutions helps enterprises structure and modernize applications and platforms to take advantage of composable architectures and cloud-based application consumption. Our benefits-led approach allows us to combine the power of leading platforms with our innovation and industry capabilities to drive large-scale platform-enabled transformation. Better business architecture to drive agility Cyberspace Technology Solutions delivers business-aligned solution architecture using FENIX2.0, which converts digital strategy into a roadmap for execution. The outcome is a lean digital core integrated with business transformation platforms and cloud applications to drive agile innovation. Better industry solutions tailored to your goals Cyberspace Technology Solutions solutions are developed to address specific industry challenges and realize business value. Our industry offerings include certified accelerators that close industry process gaps & drive best practice adoption. We work with our ecosystem partners to develop intelligent, cloud-enabled apps and extensions. Better experiences to increase engagement Excellent customer experience is at the heart of everything we do. Better experiences require more than just good UI; they also require better outcomes. We focus on choosing the right technology to deliver intelligent, more efficient processes - so users get the insight needed to drive better business decisions. Better integrated into your ecosystem Today’s enterprise needs to be resilient, agile, and collaborative across the enterprise, partner, and customer ecosystems. Our approach to modern enterprise applications and digital architecture delivers a composable architecture that provides seamless, intelligent processes that integrate across your applications, partners, supply chains, products, and customers. Better designed & realized to generate value When designing solutions, our focus is on delivering business value. Our Value Sentinel™ approach, intelligent process design methodology, and agile delivery ensure that solutions are better aligned to business outcomes realized through digital transformation.
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